VIPARO is a Sydney-based label catered to the fashion conscious customer, specialising in leather jackets, fashion and accessories. We create simple yet unique designs not usually seen in traditional leather wear brands. VIPARO aims to challenge people's notions of leather wear and how it is incorporate in everyday dress. Click here to find out more at our About Us page.

If it's listed up on our online store, then we've got it available in stock! You can easily navigate through our men's and women's styles through the top navigation menu. Browse through our new release via NEW IN or sale items via CLEARANCE to find the latest and greatest deals available. You can refine your search by colour, size and price at the left hand side. Even better, if you know the name of the product you're looking for, simply use our search bar (located at the top right) to find exactly where it is.

VIPARO will be launching a small retail pop-up store located in Westfield Pitt Street in the Sydney CBD as of March 20th, 2012. It's located on Level 1 of Westfield's flagship shopping centre. Feel free to visit the store to check out the latest designs and products we have available. If the product isn't available in-store and is on our website, we can arrange for a transfer to the store for you to try it on.

That's easy! Simply complete your details at the following page: http://www.viparo.com.au/vip-list. You'll also automatically receive a 5% discount code that can be used to discount your entire cart with your first purchase.

We launch completely new ranges twice a year with the traditional fashion season, specifically the Autumn/Winter and Spring/Summer collections. We also releason pieces mid-season so you'll be sure to see new designs all the time. We also have a lot of classic timeless styles, which are staples for every wardrobe, all priced very affordably.

Our sizing is based on Australian standard sizing however each garment has its own set of measurements so please check with the sizing chart thoroughly outlined in the product description to ensure that when the item arrives it fits just right! In the past, our customers tend to go 1-2 sizes up due to the slim fit sizing of our products so it's best to double check the sizing chart.

Generally, we recommend for our customers to compare the measurements provided on our listings to a comparable garment that they already own and fits well, that way you can be sure that when your VIPARO garment arrives, it´s just the perfect fit.

Our product descriptions contain all the information you require about each individual garment. This includes a brief garment description, info & care of the garment, delivery details, reviews of the products from other customers, and if the product has been shown in press, magazines or media.

All available colours will be mentioned in the garment description. VIPARO garments come in a range of sizes between XXS - XXXL for Mens and 4-16 for Womens. If you have any specific colour or sizing requirements, please enquire with us and we´ll be happy to help.

All of our leather jackets are from 100% genuine leather. If the product description states "Faux Leather" then it is artificial leather, however 95% of products feature or are entirely made of 100% genuine leather only.

Yes we are offering deals on 2 or more jacket purchases on our entire range excluding all Premium jackets, as below:

1. 3 leather jacket deal : $839.95
2. 2 leather jacket deal: $579.95

 
Simply add any of the 2+ of any of our jackets (excluding Premium jackets) to your cart and you will automatically receive the discount. If you're facing any issues when ordering, please contact us here: http://www.viparo.com.au/Contact-Us

We accept Paypal, Visa and Mastercard. We also take security very seriously indeed, so your details will be safe with us.

All credit and debit card holders are subject to validation and authorisation by both us and the card issuer, to maintain security and prevent fraud.

No, this is unfair to other customers whom have missed out on a discount. We cannot treat you as a special case, I hope you can understand. To avoid this, sign up to our newsletters and like us on Facebook so you don't miss out on promotions

We only accept payments via AUD (Australian Dollars), however you can view indicative prices in your relevant currency, simply by selecting your currency from the list in the top right corner of the page.
1. Australian Dollar (AUD)
2. UK Pound Sterling (GBP)
3.Euro (EUR)
4. US Dollar (USD)

Exchange rates fluctuate frequently; therefore the best way to get an approximate conversion in your own currency is through XE at http://www.xe.com.

Make sure you type your code to the appropriate box during checkout check out, and hit APPLY COUPON to apply it to your order.

The PayPal eCheque payment method can be likened to your traditional paper cheque, which takes several days (usually 3-7 days) to clear into our PayPal account. We only ship your item(s) out once the full cleared payment has been received. You can also double check all these details through your PayPal account by clicking the on the Transaction Details to view the Estimated Clearance Date of your eCheque payment.

Wherever you´re located, from Albania to Zimbabwe, were confident that we can get your VIPARO garment to you! All the relevant shipping prices will be displayed during checkout. We charge a flat-rate of $20.00 AUD (Australian Dollars) to all international customers and shipping is free within Austraila.

Australian Customers
All deliveries within Australia take between 1-7 business days to arrive. These are only estimated times and are susceptible to delivery or postal delays. We endeavour to deliver all purchases within 24-72 hours of receiving the order. An automatic email notification will be sent to your email address of your tracking number. If you require a tracking number, please message our helpful staff and we'll attempt to provide as much information regarding your order as possible. The relevant tracking sites for the postage methods we use are Australia Post

International Customers
For all international deliveries, we use Registered Air Mail (insured) as the delivery method, which takes between 7-12 business days to arrive. This delivery method is the safest and most cost effective way of international shipping available from Australia. Registered Air Mail (insured) parcels are only trackable via your local postal service, once they arrive in your country. An automatic email notification will be sent to your email address of your tracking number. To track the status of your parcel you will need to visit your Country´s Postal website. Please allow a few days for these tracking details to appear as it will only update once your product arrives in your country.

The delivery times provided by VIPARO are estimates only. VIPARO will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. VIPARO cannot be held responsible for incorrectly entered delivery addresses.

Deliveries are made every business day by 2pm. All orders received before 1pm will be dispatched on that day. Delivery within Australia takes between 1-7 business days to arrive, depending on your address, and delivery to an International address takes between 7-12 business days. * The delivery times provided by VIPARO are estimates only. VIPARO will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. VIPARO cannot be held responsible for incorrectly entered delivery addresses unless it's our fault.

If your payment has been received and successfully cleared into our bank or PayPal account we will immediately ship your item to avoid any delay receiving your item. You shall receive e-mail notifications on both occasions to ensure you´re up-to-date with the status of your order. All e-mails will be sent to the email address you listed during checkout.

We only ship orders out via secure, insured and trackable delivery methods. An automatic email notification will be sent to you with a tracking number. If you haven´t received your tracking details, please contact us and we´ll provide you with as much information as possible about your parcel. For all international customers, deliveries are made via Registered Air Mail which is only trackable via your country´s local postal service once the parcel arrives in your country. For example, if you're located in the United States, your local tracking service USPS will have more information regarding delivery.

Every item that is dispatched can be tracked as we only use safe, insured and trackable methods of delivery. If you feel that delivery is taking longer than expected, don´t panic! Simply contact us and well do our best to provide you with the most up-to-date tracking details available.

In the event that a parcel is lost or delayed, well take it up directly with the delivery company and send out a replacement immediately (if available), so you have absolutely nothing to worry about. Well do the rest!

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel (this also applies to retail & wholesale customers). Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

As per the The Trade Practices Act listed by the ACCC, unfortunately we DO NOT offer refunds under these circumstances:
1. If you simply change your mind or
2. Make a wrong decision. You can choose between a refund, exchange or store credit where:

We rarely have any customers that are dissatisfied with their purchase as we are generally very transparent with our product descriptions, and attempt to provide the best customer service possible. However, in the event that you wish to return something to us, please read our returns policy here.

We always strive to ensure that this never happens, but human error is definitely possible as shipping many orders daily, therefore in advance, we´d like to apologise for any mistakes made. That being said, well attempt to swiftly amend your order and ensure that we cover all return postage costs.

If this does happen, please contact us immediately and we´ll be sure to send the correct item out immediately.

We are fairly thorough with our measurement descriptions on each individual product listing to ensure that all our customers are well informed of the sizing prior to their purchase. We strongly recommend our customers to compare the measurements provided to a similar garment that they currently own, to ensure the garment fits on arrival and to avoid any lengthy exchange processes.

That being said, we happily exchange for different sizes in the event this does happen, however buyers will be liable for all return postage costs. For Australian customers, return postage via an Express Post satchel is the safest and fastest way to perform an exchange. Please include a spare satchel inside the package, which will use to get your exchange sent out to you without further delay.

For all international customers wanting to perform a sizing exchange, buyers will be liable for return postage costs, however please contact us to get a quote on postage for your exchange so we can find the safest and most cost effective delivery method back to you.

We're fairly confident that you should never encounter this problem as we thoroughly check all garments prior to dispatch for any faults or imperfections, and if any, we clearly list them on the item description page. In the rare event that you do receive a faulty item, please contact us with the following details:
1. Your Name
2. Specific details of the fault
3. Pictures of the fault if available
4. If you´d prefer a replacement or a refund

If you're waiting on an exchange or replacement, we´ll have it dispatched out within 1 business day upon receipt of your return, permitting the replacement is available in stock. You shall receive an e-mail notification once your return has been received and your exchange/replacement has been dispatched.
You will not be charged any postage costs for a replacement garment due to a fault or something that´s our mistake, however for all exchanges, buyers will be liable for all return postage costs. The expected delivery time will be the same as per your original order.

Return postage costs are only refundable if the garment is faulty, or if there was a mistake with your order that we´re held responsible for. For all exchanges, buyers are liable for all return postage costs.
To get your exchange out to you in a timely manner, we generally ask our customers to provide a self-addressed return satchel included in the return with a small note stating your Name, Postal Address and Exchange Size/Style Request. This way we can get your exchange out to you immediately.